Terms & Conditions

These terms and conditions govern your use of this website. By accessing this website, you are acknowledging and accepting these terms of use. These terms of use are subject to change by the Process Work Institute (PWI) at any time and at our discretion without notice. Your use of this website after any changes are implemented constitutes your acceptance of the changes. We encourage you to consult the terms and conditions each time you use this web site.

No part of this Website is intended to constitute a contractual offer capable of acceptance. Your order constitutes a contractual offer and Our acceptance of that offer is deemed to occur upon Our sending a confirmation email to you indicating that your order has been accepted.

The use of information that we collect from you on this site is governed by our Privacy Policy. 

The Process Work Institute is committed to the values and principles of individual privacy. We are committed to respecting and protecting any personal data that we collect as part of delivering our mission.

 The Process Work Institute:
  • Supports privacy as a fundamental human right
  • Commits to being accountable for appropriately managing any personal data that we collect
  • Supports the right of individuals to control how their personal data is processed or otherwise used.

Personal information is defined as any information relating to an identified or identifiable person. This can include a person’s name, address, email address, financial information, contact information, identification numbers, and information about a person’s physical, mental, social, economic or cultural identities. It can also include some digital information like an IP address, geolocation, browsing history, cookies, or other digital identifiers. 

Intellectual Property
You acknowledge and agree that all content and materials available on this website are protected by copyrights, trademarks, service marks, patents, trade secrets, or other proprietary rights and laws. Except as expressly authorized by PWI, you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit, or create derivative works from such materials or content. As noted above, reproduction, copying, or redistribution for commercial purposes of any materials or design elements on this site is strictly prohibited without the express written permission of PWI. For information on requesting such permission, please contact us at +1 503-223-8188.
You are permitted to view and download learning materials providing that you make no modification to the materials and retain all copyright and intellectual property attribution as contained in the original materials. You agree to keep the materials confidential and may not modify the materials, or in any way reproduce, share or distribute them for any purpose other than your own personal learning.

Third Party Preferences/Hyperlinks
This site may link you to other sites on the Internet. These sites may contain information or material that some people may find inappropriate or offensive. These other sites are not under the control of PWI, and you acknowledge that PWI is not responsible for the accuracy, copyright compliance, legality, decency, or any other aspect of the content of such sites. The inclusion of such a link does not imply endorsement of the site by or any association with its operators.

Contacting Us
If you need to contact us, you can email us at pwi@processwork.org, call us at +1 503-223-8188, or by mail at: 2049 NW Hoyt St, Portland, Oregon 97209.

Use of the community and communication features of the website entail respectful communication at all times. At the sole discretion of PWI, any content that is deemed offensive or could cause harm will be removed without notice and your continued access to the site may be terminated. 
We may from time to time, if you opt to receive it, send you information about our products and/or services. If you do not wish to receive such information, please click on the ‘Unsubscribe’ link in our email newsletter or let us know by contacting pwi@processwork.org

Termination of Site Access
PWI may, in its sole discretion, terminate your ability to use the site or features of the site at any time.

All materials, information, software, products, and services included in or available through this site (the “content”) are provided “as is” and “as available” for your use. The content is provided without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or noninfringement. PWI and its agents do not warrant that the content is accurate, reliable or correct; that this site will be available at any particular time or location; that any defects or errors will be corrected; or that the content is free of viruses or other harmful components. No part of this site is intended to constitute advice and the content of this site should not be relied upon when making any decisions or taking any action of any kind. Your use of this site is solely at your risk. Because some jurisdictions do not permit the exclusion of certain warranties, these exclusions may not apply to you.

Availability of the Website
The website is provided “as is” and on an “as available” basis. PWI uses industry best practices to deliver your access to the website. We give no warranty that the website will be free of defects and/or faults and we do not provide any kind of refund for outages. We accept no liability for any disruption or non-availability of the website resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal restrictions and censorship.

Limitation of Liability
Under no circumstances shall PWI or its agents be liable for any direct, indirect, punitive, incidental, special, or consequential damages that results from the use of, or inability to use, this site. This limitation applies whether the alleged liability is based on contract, tort, negligence, strict liability, or any other basis, even if PWI has been advised of the possibility of such damage. Because some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, PWI’s liability in such jurisdictions shall be limited to the extent permitted by law.

Whilst we use reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, you are strongly advised to take responsibility for your own internet security, that of your personal details and your computers.

Upon a request by PWI, you agree to defend, indemnify, and hold PWI and its other affiliated companies harmless, and their employees, contractors, officers, and directors from all liabilities, claims, and expenses, including attorney’s fees, that arise from your misuse of this site.

These Terms of Use shall be governed by and construed in accordance with the laws of the State of Oregon. You hereby consent to binding arbitration in the State of Oregon to resolve any disputes arising under this Terms of Use.

How We Use Your Personal Information (Data Protection)

  • All personal information that We may collect (including, but not limited to, your name and address) will be collected, used and held in accordance with the provisions of the law and your rights under the law.
  • We may use your personal information to:
  • Provide Our Services to you;
  • Process your payment for the Services; and
  • Inform you of new products and services available from Us. You may request that We stop sending you this information at any time.
  • In certain circumstances (if, for example, you wish to purchase Services on credit), and with your consent, We may pass your personal information on to credit reference agencies. These agencies are also bound by the Data Protection Act 1998 and should use and hold your personal information accordingly.
  • We will not pass on your personal information to any other third parties without first obtaining your express permission.